Shipping policy

Shipping Policy

Thank you for visiting and shopping at Willow Sapphire. We are committed to providing you with high-quality products and excellent customer service.

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📦 Processing & Shipping Times

• Order Processing: Orders are processed within 1–3 business days.

• Shipping Time: Delivery typically takes 7–15 business days, depending on your location and customs clearance.

• Please note: Some products may ship separately to ensure the fastest delivery.

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🌍 Shipping Locations

We currently ship to the United States and selected international countries. Shipping availability will be shown at checkout.

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🚚 Tracking Your Order

Once your order ships, you’ll receive a tracking number via email. Please allow 2–5 days for the tracking information to update.

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⚠️ Delays & Customs

• We are not responsible for delays caused by customs, postal services, or events outside our control (natural disasters, strikes, etc.).

• Customs duties or taxes (if any) are the responsibility of the customer.

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❗ Wrong Address Disclaimer

• Please double-check your shipping address before placing the order.

• We are not responsible for orders delivered to the wrong address provided by the customer.

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💬 Questions?

If you have any shipping-related questions, feel free to contact us at gourav.kumare@gmail.com.